Effective July 1, 2026

Performer Terms & Conditions

1. Account Registration and Verification

The Parties: This agreement is between you (the “Performer”) and Small Venue Music LLC, a Virginia limited liability company (the “Company”).

Social Sign-In: Registration and login are conducted exclusively through third-party social providers, specifically Apple or Google Sign-In. Role Permanence: You must select the “Performer” role during registration. This selection is permanent; if you require a Venue account, you must register a separate account with a unique email address.

Email Verification: If you provide an email address different from your social provider, your account will remain in a “pending verification” state until you validate the address via the link provided.

Email Address Changes: If you later update your registered email address through Account Settings, a security notice will be sent to your previous email address to alert you that a change was initiated. This notice is a security measure to protect your account in the event of unauthorized access. Your account will enter a pending verification state on the new address until you confirm it via the link provided.

Required Location and Travel Fields: During registration, you must provide a valid United States Home Zip Code and select a Travel Range (Local, Regional, or Touring). Upon submission, the Platform performs a USPS zip-to-place lookup to derive and store a city/state label (e.g., “Richmond, VA”), a geographic centroid (latitude/longitude), and a timestamp of the lookup. The derived “Based in [City, State]” label is displayed publicly on your Performer profile; your raw zip code and centroid coordinates are private and used only server-side for proximity and ranking calculations. The Platform accepts only zip codes within the fifty (50) states and the District of Columbia. APO/FPO/DPO addresses and zip codes associated with US territories outside this geographic scope are not accepted; Performers with such addresses are ineligible to register. In addition to this geographic scope requirement, the Platform applies a market-proximity eligibility gate at registration: even if your ZIP code is within the fifty (50) states and the District of Columbia, registration will not proceed if your ZIP-derived home centroid does not fall within the performer-eligibility radius of at least one currently active market. If this gate is triggered, no account records are created and you will be offered a "Vote for Your City" option to express interest in future market expansion to your area. Both your Home Zip Code and Travel Range are editable after registration through Account Settings; updating your zip triggers a new USPS lookup and replaces the stored city/state label and centroid. If a Home Zip Code update results in a centroid that falls outside all currently active market areas, the effect on your account standing will be governed by the Company's then-current market eligibility policy; the Company will provide notice to affected users before any such policy takes effect.

Independent Status: The Performer and Small Venue Music LLC are independent contracting parties. By registering, you certify that you are an independent entertainer and not an employee, agent, partner, joint venturer, or representative of Small Venue Music LLC or any Venue you book through the Platform. Nothing in these Terms creates any partnership, joint venture, agency, franchise, employment, or fiduciary relationship between you and the Company, or between you and any Venue. The Company is solely a technology platform for discovery and is not your agent, employer, employee, partner, or booking representative. Neither party has authority to bind the other or to make representations on the other’s behalf.

2. Definitions

**“**Tips Only”: means an engagement in which the Performer receives no guaranteed compensation from the Venue. The Performer’s sole compensation consists of voluntary gratuities contributed by audience members during or immediately after the performance. Unless otherwise agreed in writing prior to the engagement: (a) the Venue shall provide a clearly visible, designated tip collection point (physical jar, signage directing to a digital payment method, or equivalent); (b) the Venue shall not retain, deduct, or claim any portion of tips collected; and (c) the Performer shall retain 100% of all tips received. Any arrangement departing from these defaults must be documented in the Booking Confirmation notes prior to the show date.

**“**Company Services”: means the Platform and any other products, services, websites, applications, communications, or features that the Company may now or in the future make available.

3. The Booking Marketplace

Small Venue Music LLC provides a browse-and-search marketplace where Performers and Venues discover each other and finalize performance agreements. Gig Discovery: You may browse open booking slots posted by Venues and filter opportunities based on date, performer type, and pricing model.

Submit Interest & Asks: For any open slot, you may submit your interest along with a specific pricing “ask”. You are limited to one interest submission per slot. Submission Limits: To prevent abuse, you are limited to ten (10) interest submissions per day and a maximum of three (3) active interest requests per individual Venue.

Formal Offer Model: A booking is only finalized when you explicitly “Accept” a formal Booking Offer or “Tips Only” Confirmation Request. Multi-Date Offer Bundles: Confirming selections in a bundle (“Pick X of Y”) creates individual, legally binding bookings for each date selected.

Binding Commitment: Tapping “Accept Offer,” “Accept,” or “Confirm Selections” constitutes a formal, binding commitment to perform at the agreed-upon dates, times, and terms. Sound Equipment Responsibilities: It is the Performer’s responsibility to review the sound provision level listed for each slot before submitting a booking request. Performers, including DJs, should not assume any sound equipment will be provided unless explicitly stated in the slot listing. Where the listing indicates “BYO” or where no sound provision is specified, the Performer must arrive with all equipment necessary to deliver their performance at an appropriate volume for the venue space.

Performer Type Eligibility: Booking slots are designated for specific performer types (for example, Band, Solo Musician, DJ, Comedian, Trivia, or Other). Your eligibility to submit interest in a slot is determined by your registered performer type. The Platform enforces these designations automatically; you will not be able to submit interest for slots that do not match your registered performer type. You may update your performer type at any time through Account Settings. A change takes effect immediately for all future interactions: your updated type flows into the Performer Directory and slot-matching filters right away. Interest requests you have already submitted, offers you have already received, and confirmed bookings are not affected by a type change — those interactions were formed as commitments to you as a specific performer and remain valid as originally created. If you wish to appear in the directory simultaneously under more than one performer type, you must register a separate account for each type using a unique email address. Tips Only Confirmation Window: When a Venue sends you a “Tips Only” Confirmation Request, you have forty-eight (48) hours to accept or decline. If you do not respond within this window, the request automatically expires. For standard paid Booking Offers, the response window is twenty-four (24) hours. An expired offer does not affect your Reliability score.

4. Show Reliability and Cancellation Policy

Metric Definition: Reliability is expressed publicly as two raw counts: “Late Cancellations” versus “Total Shows”.

Late Cancellations: A cancellation is “Late” if it occurs seven (7) days or fewer before the scheduled show date. Rolling Window: Counts are calculated based on a rolling 18-month window. No weighted penalties or “Highly Reliable” badges are used.

Cancellation Process: To cancel a confirmed booking, you must provide a mandatory written reason which will be shared directly with the Venue. Mutual Cancellation: If both you and the Venue agree to cancel a confirmed booking, the Platform supports a mutual cancellation process (“Cancel Inquiry”). A mutual cancellation does not count as a Late Cancellation and does not affect your Reliability score. Either party may initiate a Cancel Inquiry through the Platform; the other party must confirm within the Platform’s response window for the cancellation to qualify as mutual. If the Venue does not confirm, you may still cancel unilaterally, but standard Late Cancellation rules and Reliability consequences will apply.

Cancellation Attribution Disputes: When a confirmed booking is cancelled, the Platform records the event and its potential Reliability impact. Either party may dispute the attribution of a cancellation within seventy-two (72) hours of the cancellation event. During an active dispute, the cancellation’s impact on your Reliability score is paused. If no dispute is raised within seventy-two (72) hours, the attribution is automatically accepted. Disputes are reviewed by the Company’s moderation team; their determination is final. Post-Show Venue Non-Response: A seven (7) day rating window opens twelve (12) hours after each confirmed show ends. If the Venue does not submit a rating or otherwise confirm the show outcome within this window, the Platform will automatically classify the engagement as completed and the show will count toward your total show tally and Reliability record. You are not penalized for a Venue’s failure to respond.

5. Ratings and Trust Metrics

**“**New” Status: Your trust metrics and comments are hidden from the marketplace until you have completed at least three (3) bookings.

Approval Rating: Once the threshold is met, your profile will display an “Approval Rating” and your three (3) most recent anonymous, unattributed comments. Audience Draw: This metric displays your historical ability to attract an audience across three capacity tiers: Under 100, 100–300, and 300+.

6. Content, Data, and Legal Compliance

Age Requirement and Authority to Bind: The individual registering a Performer account must be at least eighteen (18) years of age. By creating an account, you represent and warrant that you are at least 18 years old, are of legal age to enter into binding agreements in your jurisdiction, and have the legal authority to bind the Performer to these Terms and Conditions. Where the Performer is a band, ensemble, duo, or other group, or a solo artist represented by a manager, agent, or other representative, the registering individual further represents and warrants that they have been duly authorized by all members and/or the Performer to register the account, accept these Terms, and accept Booking Offers and other binding actions on the Performer’s behalf. If we discover that an account holder is under 18, or that the registering individual lacked authority to bind the Performer, we reserve the right to immediately suspend or terminate the account.

Electronic Signatures: Your digital “Acceptance” constitutes a legal electronic signature under the ESIGN Act and UETA. Your election of any optional Marketing Permissions during registration or in in-app Settings constitutes a separate electronic signature for that permission, distinct from your acceptance of these Terms; revocation of a Marketing Permission does not affect your acceptance of these Terms. Data Sharing: Upon confirmation, your contact information is shared with the Venue and included in the Venue’s downloadable Excel calendar exports. Geographic data collected at registration — including your Home Zip Code, centroid coordinates, and derived city/state — is not shared with Venues and is not included in calendar exports. The publicly displayed "Based in [City, State]" label is visible to all registered users as part of your Performer profile, but the underlying zip code and centroid remain private.

License to User Content: By uploading, submitting, or otherwise providing content to the Platform—including but not limited to profile images, photographs, biographical descriptions, logos, and social media URLs (collectively, “User Content”)—you grant Small Venue Music LLC a non-exclusive, worldwide, royalty-free, sublicensable solely as described below, and transferable solely in connection with a sale, merger, or assignment of the Company’s business as a whole license to use, reproduce, modify, display, and distribute your User Content solely for the purposes of operating, promoting, and improving the Platform and other Company Services. The Company may sublicense your User Content (a) to Venues with whom you have a Confirmed Booking, solely for the limited purposes set forth in the Venue Terms & Conditions (including promotion of the confirmed engagement and limited historical archive use), and (b) to the Company’s service providers acting on the Company’s behalf to deliver Platform functionality. Any such Venue sublicense is bounded by, and terminates as provided in, the Venue Terms & Conditions. The license continues for the duration of your account and terminates upon deletion of your account or removal of the applicable User Content, except that: (a) any User Content already incorporated into emails, in-app notifications, or other communications sent or queued for delivery prior to deletion may persist in those communications and in recipient inboxes, which the Company cannot recall; (b) any User Content synced to a third-party service at your direction (for example, calendar entries pushed to a connected Google Calendar) is removed on a best-effort basis and may persist on that third-party service until the third-party platform processes the removal; and (c) the Company may retain copies of User Content in routine system backups, content delivery network caches, and disaster-recovery archives for a reasonable period necessary for backup rotation and cache propagation, after which such copies are deleted in the ordinary course. Anonymized records of marketplace activity (such as booking history and ratings retained pursuant to the Privacy Policy and applicable retention schedules) do not contain User Content and are not subject to this license. You represent and warrant that you own or have obtained all necessary rights to grant this license, and that your User Content does not infringe upon the intellectual property rights of any third party. You further represent and warrant that you own or have lawful authority to share any third-party content reachable through the URLs you provide (including any Featured Performance Video, Spotify, Apple Music, YouTube, or other streaming or social media link), and that the linked content does not infringe the rights of any third party or violate the Community Guidelines. If the Company in the future enables Performers to upload audio or video files directly to the Platform, any such upload will be subject to additional terms presented at the time of upload, and not to the general User Content license set forth in this Section. AI and Machine-Learning Use of User Content: The Company may use User Content to develop, train, evaluate, and improve internal AI and machine-learning models that power Platform features (such as search ranking, performer–venue matching and recommendations, fraud and abuse detection, content moderation, and customer support), and to operate generative features that run within the Platform. Notwithstanding the broad license granted above, the Company commits as follows: (a) the Company will not sell, license, or otherwise make User Content or other Platform data available to third parties for the purpose of training their AI or machine-learning models; (b) the Company will not develop or deploy models whose principal purpose or foreseeable effect is to reproduce, impersonate, or generate substantially similar versions of an individual Performer’s likeness, voice, photographs, or biographical writing for use outside the Platform’s marketplace functions; (c) the Company will not use sensitive personal information (as defined under applicable state law) for AI/ML training purposes; (d) aggregated, de-identified, or pseudonymized data derived from the Platform may be used and shared without restriction, provided the Company does not attempt to re-identify it; and (e) upon deletion of your account, your User Content will be excluded from future training runs, although models trained on data prior to deletion may continue to operate. You may opt out of the use of your User Content for the training described in this paragraph by contacting privacy@smallvenuemusic.com; opting out does not affect the operation of automated systems that rank, match, or recommend in real time, the use of aggregated or de-identified data, or the use of your data for fraud and abuse detection and other trust and safety purposes. This paragraph supplements and does not limit the Privacy Policy.

Marketing Use of User Content: The license granted in this Section does not by itself authorize the Company to use your User Content in external marketing campaigns to promote the Company or its services to non-users (such as on the Company’s website, social media, paid advertising, press materials, sales and pitch materials, case studies, or partner co-marketing). The Company will use your User Content for such marketing only with your separate, opt-in consent (the “Marketing Permissions”) obtained through the registration flow or in in-app Settings. The Marketing Permissions are royalty-free and revocable at any time. They do not cover (a) audio or video recordings of you or your performances, (b) AI-generated or materially altered images of you, or (c) quotes or testimonials attributed to you, each of which requires separate written consent. Revocation applies prospectively, and materials already printed, distributed, or scheduled for delivery prior to revocation may complete their natural lifecycle. Upon deletion of your account, all Marketing Permissions terminate immediately for new uses. This paragraph supplements and does not limit the Privacy Policy.

7. Limitations of Liability

Discovery Platform Only: Small Venue Music LLC is a technology platform for discovery and is not a party to any booking contract, employer, or booking agent.

No Personal Liability: You acknowledge that you are contracting solely with Small Venue Music LLC. To the maximum extent permitted by the Virginia Limited Liability Company Act, no member, manager, officer, or representative of the Company shall be personally liable for any of the Company’s obligations. Financial Disputes: The platform does not process payments or mediate financial disputes; all payment arrangements are strictly between the Performer and the Venue.

8. General Legal Provisions

Governing Law: These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Virginia, without regard to conflict of law principles.

Data Privacy Requests and Appeals: For information about your privacy rights, including the timelines for the Company’s response to data-rights requests and appeals, see Section 4 of our Privacy Policy.

Account Termination: The Company reserves the right to suspend or permanently delete your account for violations of these Terms, the Privacy Policy, or the Community Guidelines & Code of Conduct. Repeated violations or a single egregious violation (such as hate speech or threats of violence) may result in immediate and permanent account deletion without prior notice. If your account is suspended or permanently deleted, you may submit an appeal by emailing stagecrew@smallvenuemusic.com within thirty (30) days of the notice. Your appeal must include your account email address, the reason you believe the action was taken in error, and any supporting documentation. The Company will review account suspension appeals within fifteen (15) business days and permanent deletion appeals within thirty (30) business days. The Company’s decision on appeal is final and constitutes exhaustion of the internal appeals process. Account Ownership Transfer: Account ownership may be transferred to a new individual upon request, subject to admin review and verification. To initiate a transfer, contact the Company at stagecrew@smallvenuemusic.com with a description of the transfer request and the reason for it (for example, a change in band management or business representative). The Company may require documentation verifying the legitimacy of the transfer before processing. The incoming account holder must have or create a valid SVM account before the transfer can be completed. The Company will process transfer requests within a reasonable time. All transfer actions are recorded in the Company’s administrative audit log. The Company is not liable for transfer decisions made in good faith based on the documentation provided.

Indemnification: You agree to indemnify, defend, and hold harmless Small Venue Music LLC and its members and affiliates from any claims, damages, or expenses arising from your performance or use of the platform. Force Majeure: Neither the Company nor the users shall be liable for failures to perform resulting from causes outside their reasonable control, including but not limited to natural disasters, pandemics, government-mandated closures, acts of terrorism, or other “Acts of God” (each, a “Force Majeure Event”). A cancellation directly caused by a documented Force Majeure Event will not automatically count as a Late Cancellation for Reliability purposes. The affected party may contact the Company at stagecrew@smallvenuemusic.com to request an administrative Reliability exemption. The Company retains sole discretion to grant or deny such exemptions and may require supporting documentation. An administrative exemption, if granted, removes the cancellation from the affected party’s Reliability count.

Tax Responsibility: Each party is solely responsible for determining and fulfilling its own tax obligations arising from bookings and payments made through or facilitated by the Platform, including income taxes, self-employment taxes, sales taxes, and any other applicable taxes or levies. Small Venue Music LLC does not provide tax advice, does not collect or remit taxes on behalf of users, and will not issue tax documentation (such as IRS Form 1099) in connection with payments between Venues and Performers. You are encouraged to consult a qualified tax professional regarding your obligations. Modification of Terms: The Company reserves the right to update or modify these Terms at any time. When material changes are made, the Company will notify each registered user at least fourteen (14) days before the changes take effect, sent to the email address associated with that user’s login (and, where practical, also shown as a prominent notice within the Platform). Material changes to these Terms require your affirmative acceptance: before you can continue to use the Platform, you will be asked to review and accept the revised Terms. If you do not accept the revised Terms, you must stop using the Platform and may request account deletion by contacting stagecrew@smallvenuemusic.com. Changes to our Privacy Policy are handled separately and are provided to you as notice, as described in the “Changes to This Privacy Policy” section of the Privacy Policy.

Severability: If any provision of these Terms is found by a court or arbitrator of competent jurisdiction to be invalid, illegal, or unenforceable, that provision shall be limited or eliminated to the minimum extent necessary so that the remaining provisions of these Terms shall remain in full force and effect. The invalidity or unenforceability of any provision shall not affect the validity or enforceability of any other provision. Entire Agreement: These Terms, our Privacy Policy, and our Community Guidelines & Code of Conduct constitute the entire agreement between the Performer and Small Venue Music LLC. The Privacy Policy is incorporated by reference as the notice describing how we handle your information; although it forms part of this agreement, changes to the Privacy Policy are delivered as notice and do not require re-acceptance, as described in the Privacy Policy’s “Changes to This Privacy Policy” section and the “Modification of Terms” section above.

Company Address: 440 Monticello Ave Ste 1802 PMB 445566, Norfolk, Virginia 23510-2670.

9. Dispute Resolution

9.1 Informal Resolution: Before initiating any arbitration or legal proceeding, you agree to first contact Small Venue Music LLC at stagecrew@smallvenuemusic.com with a written description of your dispute, the relief you seek, and your contact information. The Company will attempt to resolve the dispute informally within thirty (30) days of receipt. If the dispute is not resolved within that period, either party may proceed to arbitration as described in Section 9.2. This informal resolution requirement does not apply to disputes involving intellectual property rights or requests for emergency injunctive relief.

9.2 Binding Arbitration: PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS. You and Small Venue Music LLC agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Privacy Policy, the Community Guidelines, or your use of the Platform (collectively, “Disputes”) shall be resolved exclusively by binding individual arbitration, rather than in court, except as provided in Sections 9.3 and 9.4 below. This agreement to arbitrate applies to all Disputes whether based in contract, tort, statute, fraud, misrepresentation, or any other legal theory, and whether the claims arise during or after the termination of these Terms. Arbitration is conducted by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules, available at www.adr.org or by calling 1-800-778-7879. The arbitration shall take place in Norfolk, Virginia, or, at your election, by telephone or video conference. The arbitrator’s decision shall be final and binding, and judgment on the award may be entered in any court of competent jurisdiction. 9.3 Small Claims Court Exception: Either party may bring an individual claim in Virginia General District Court (small claims, up to $5,000) in lieu of arbitration, provided the claim qualifies and remains within that court’s jurisdiction throughout the proceeding.

9.4 Injunctive and Equitable Relief: Notwithstanding Section 9.2, either party may seek emergency injunctive or other equitable relief from a court of competent jurisdiction to prevent actual or threatened infringement, misappropriation, or violation of intellectual property rights or confidential information. Seeking such relief does not waive either party’s right to arbitration for the underlying dispute. 9.5 Class Action Waiver: YOU AND SMALL VENUE MUSIC LLC AGREE THAT EACH MAY ONLY BRING CLAIMS AGAINST THE OTHER IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING. If this class action waiver is found unenforceable in whole or in part, then the entirety of Section 9.2 shall be null and void, and any such claim shall proceed in court subject to Section 9.8.

9.6 Arbitration Costs: The AAA filing, administration, and arbitrator fees will be governed by the AAA Consumer Arbitration Rules. For claims of $10,000 or less where you are the claimant, the Company will pay all AAA filing and administration fees. For claims exceeding $10,000, fees shall be allocated per the AAA Consumer Arbitration Rules. 9.7 Opt-Out Right: You may opt out of the arbitration agreement in Section 9.2 by sending a written notice to stagecrew@smallvenuemusic.com with the subject line “Arbitration Opt-Out” within thirty (30) days of first creating your account. Your notice must include your name, account email address, and a clear statement that you wish to opt out. If you opt out, all Disputes not resolved informally under Section 9.1 shall be resolved exclusively in the state or federal courts located in Norfolk, Virginia, and you consent to personal jurisdiction and venue in those courts. Opting out does not affect any other provision of these Terms.

9.8 Jurisdiction and Venue: For any Disputes not subject to arbitration under this Section—including opt-out cases under Section 9.7, small claims under Section 9.3, and injunctive relief under Section 9.4—you and the Company consent to the exclusive personal jurisdiction and venue of the state and federal courts located in Norfolk, Virginia.

9.9 Severability of This Section: If any portion of this Section 9 (other than Section 9.5) is found unenforceable, the unenforceable portion shall be severed and the remaining arbitration provisions shall be enforced to the fullest extent permitted by law.